This job board retrieves part of its jobs from: Toronto Jobs | Emplois Québec | Canadian Jobs

Customer Service & Support job offers

To post a job, login or create an account |  Post a Job

  LABOR RECRUITING SERVICES  

New job offers in Customer Service every day

previous arrow
next arrow
Slider

Customer service representative

American Income Life

This is a Full-time position in Waco, TX posted May 14, 2019.

We are now hiring Customer Service Representatives for our Waco, TX corporate office of American Income Life (a Family company of Globe Life).

As the Customer Service Representative it is your responsibility to provide excellent customer service by explaining policy coverage and claim status, and assisting with claim payments or other policy information to policyholders and/or interested third parties.

Education requirements
• High school diploma or equivalent.

Some college preferred.

Experience requirements
• At least 1 year of office experience preferred.

Telecommunications experience a plus.

• Customer service background.

Qualifications
• Life and Health insurance background and knowledge of insurance operations desired.

Responsibilities
• Process policyholder requests from correspondence, phone calls, and emails.

• Review and maintain new and revised procedures regarding policy information.

• Maintain department standards for number of calls, average handle, and time management.

Skills
• Excellent communication, both written and oral, and organization skills.

• Must be able to maintain confidentiality.

• Excellent alpha and number recognition skills.

• Customer service background and good phone skills.

• Basic PC skills.

• Good phone skills.

• Strong decision-making skills with the ability to analyze situations and make logical conclusions.

• Ability to maintain confidentiality.

• Demonstrated mathematical abilities.

• Ability to handle high stress situations calmly and with tact and professionalism.

• Regular and predictable attendance required We are an Equal Opportunity Employer.

Work hours Full Time scheduling.

Please add your adsense or publicity code inside the file inc/structure/adsense_footer.html