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Client Services Manager

KGM Architectural Lighting

This is a Full-time position in Los Angeles County, CA posted May 14, 2019.

BrandCulture is seeking an individual with strategic branding, public relations, website, digital/social media and/or lead generation agency experience to support our client relationships.

You will ideally have technology, financial, professional services and/or hospitality client expertise and a desire to serve as the key steward of multiple client relationships, and to lead cross-disciplinary media (i.e.

print, digital/social, lead generation, events, etc.) projects.

A person with a graduate degree from a highly regarded university would be considered a plus.

Client Services Manager Role: A BrandCulture Client Services Manager will provide brand strategy, public relations, digital/social media, lead generation, content marketing and project management support to our client engagement teams as well as serve as the primary contact for a variety of strategy, design and brand implementation projects.

The Client Services Manager is responsible for managing internal and freelance resources and client teams to ensure the timely and profitable completion of all deliverables.

The Client Services Manager is also expected to nurture the client/agency relationship, in order to identify opportunities for additional work.

Requirements: 5 plus years public relations and/or social media agency experience Cross-disciplinary project management experience ranging from print to digital/social to event media on either client or agency side Familiarity with marketing automation platforms (i.e.

Salesforce, MailChimp, ExactTarget, Constant Contact, Marketo, Eloqua, Pardot, Hubspot, HootSuite, etc.

Entrepreneurial spirit and skilled in developing and sustaining new client relationships Experience collaborating with teams of strategists, designers, copywriters, developers, etc.

Confidence and presence to engage with executive-level audiences Exceptional verbal and written skills Sense of humor Fastidiousness Creativity BrandCulture is an interdisciplinary strategy, design and experience agency that brings together brand strategy, organizational development and design expertise to help our clients define, communicate and deliver true value to the marketplace.

We thrive on creative ideas, but we believe that only through rigorous, disciplined execution can we bring those ideas to life.

And if you find that you share our passion for fresh thinking, considered design, le mot juste and getting things done, send us a letter of interest and your resume, CV or portfolio to: The individuals of KGM define us.

We are 40 people in four cities from all walks of life.

We are architects, interior designers, builders, theatrical specialists and lighting geeks.

We bring our different skill-sets to the drawing board to solve unique problems as a team.

We are passionate about our craft.

We are driven.

We tailor our solutions exactly to our client’s needs.

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