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Associate LAN Administrator / Desktop Support

Capricorn Systems, Inc.

This is a Contract position in Westfield, PA posted May 14, 2019.

Title Associate LAN Administrator Location Westfield, PA Duration 12 Months Qualifications Knowledge of software applications and hardware is desired.

Customer Service Skills Possesses a broad understanding of customer needs and of how to meet those needs.

Technical Has the ability to translate that knowledge gained by education andor experience into benefits for the customer.

Expert communicator Must be an able listener.

Communicates early and often with the customer keeping them informed of the situation.

Judgment Ability to respond to multiple customer and employeecontractor requests or demands.

Teamwork Willingly cooperates and works collaboratively towards solutions that generally benefit all parties and accomplishes companygroup objectives.

Responsibilities Under direct and immediate supervision, this role assists in day-to-day operations of the company’s LAN hardware and software.

Assists in monitoring and responding to PCLAN problems.

Is responsible for working with multiple business units in a specific platform environment.

An incumbent is monitored on performance to established service levels for the department.

Work is closely checked, and errors may cause minor delay or expense.

Perform other duties as requested or assigned.

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